Teo IP Phone 4101 Installation User Manual

Software Version 07.04.18, Document #13-280135 Rev. K February 2014 Teo Technologies, Inc. 11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0

Teo IP Phone 4101 Installation Instructions Page 10 13-280135 Rev. K RRoouuttiinngg tthhee CCoorrddss If you want to secure the Ethernet and powe

Installation 13-280135 Rev. K Page 11 PPoowweerr The 4101 is compatible with IEEE 802.3af power over Ethernet cabling, utilizing either power ove

Teo IP Phone 4101 Installation Instructions Page 12 13-280135 Rev. K • Insert the base tabs in to the upper slots on the phone, and then slide the

Installation 13-280135 Rev. K Page 13 • Align the phone’s keyhole slots with the screws and slide the phone downward to secure it.

Teo IP Phone 4101 Installation Instructions Page 14 13-280135 Rev. K CCoonnffiigguurree tthhee SSeett Appropriate IP addresses, configurati

Installation 13-280135 Rev. K Page 15 UUssiinngg MMeennuuss Setup options are accessed via menus. Three setup menus are available: INSTALL – in

Teo IP Phone 4101 Installation Instructions Page 16 13-280135 Rev. K SSeelleeccttiinngg aa MMeennuu IItteemm Press the ENTER key to select the d

Installation 13-280135 Rev. K Page 17 IInniittiiaalliizzaattiioonn With the application of power, the phone’s operating software is loaded into i

Teo IP Phone 4101 Installation Instructions Page 18 13-280135 Rev. K IInniittiiaalliizzaattiioonn wwiitthhoouutt DDHHCCPP SSeerrvveerr The DHCP

13-280135 Rev. K Page 19 The following options are available from the Installation Options menu: • Network Settings • Call Timeouts • PC (LAN) Por

Teo IP Phone 4101 Installation Instructions Page 2 13-280135 Rev. K © 2014 Teo Technologies Inc. All rights reserved.

Teo IP Phone 4101 Installation Instructions Page 20 13-280135 Rev. K Some configuration changes only take effect after a phone restart. You may be p

Installation Options 13-280135 Rev. K Page 21 IIPP AAddddrreesssseess IP address entries are required for the phone, subnet mask, gateway/

Teo IP Phone 4101 Installation Instructions Page 22 13-280135 Rev. K Navigate to the appropriate submenu if needed, and then select the IP address t

Installation Options 13-280135 Rev. K Page 23 OOtthheerr IIPP AAddddrreesssseess After navigating to the server submenu (DOMAIN → DNS, UPDATE →

Teo IP Phone 4101 Installation Instructions Page 24 13-280135 Rev. K If a response is received, indicating a valid address, "PING4 SUCCESSFUL&

Installation Options 13-280135 Rev. K Page 25 Press the Arrow keys to change the offset. Press the ENTER key when finished. DDaayylliigghhtt SSa

Teo IP Phone 4101 Installation Instructions Page 26 13-280135 Rev. K PPhhoonnee PPoorrttss You can view or edit the phone's SIP port and RTP

Installation Options 13-280135 Rev. K Page 27 SSIIPP CCoonnffiigguurraattiioonn The SIP options configure the phone to allow registration

Teo IP Phone 4101 Installation Instructions Page 28 13-280135 Rev. K IIPP AAddddrreesssseess Select VIEW if you want to view the IP address withou

Installation Options 13-280135 Rev. K Page 29 If a response is received, indicating a valid address, "PING4 SUCCESSFUL" or "PING6 S

13-280131 Rev. K Page 3 Introduction ...

Teo IP Phone 4101 Installation Instructions Page 30 13-280135 Rev. K QQuuaalliittyy ooff SSeerrvviiccee Quality of Service (QoS) settings c

Installation Options 13-280135 Rev. K Page 31 LLiinnee AAppppeeaarraannccee SSeettuupp The line appearance is used to place and answer calls. F

Teo IP Phone 4101 Installation Instructions Page 32 13-280135 Rev. K AAuuttoo AAnnsswweerr The phone can be configured to automatically answer a c

Installation Options 13-280135 Rev. K Page 33 CCoonnffiigguurriinngg KKeeyyss You can assign Speed Dial numbers or feature activators to m

Teo IP Phone 4101 Installation Instructions Page 34 13-280135 Rev. K ““SSmmaarrtt”” PPaauusseess “Smart” pauses are entered with the HOLD key, and

Installation Options 13-280135 Rev. K Page 35 FFWWDD KKeeyy The FWD key can be configured to forward calls to another phone, or to set user pres

Teo IP Phone 4101 Installation Instructions Page 36 13-280135 Rev. K CCoonnffiigguurriinngg tthhee SSppeeaakkeerrpphhoonnee The speakerphon

Installation Options 13-280135 Rev. K Page 37 CCaallll TTiimmeeoouutt OOppttiioonnss These options set dialing, ringing, and reorder time

Teo IP Phone 4101 Installation Instructions Page 38 13-280135 Rev. K UUppddaatteess The telephone can be remotely configured, and its operati

Installation Options 13-280135 Rev. K Page 39 CCoonnffiigguurraattiioonn UUppddaatteess Select DOWNLOAD for immediate or automatic configuration

Teo IP Phone 4101 Installation Instructions Page 4 13-280135 Rev. K

Teo IP Phone 4101 Installation Instructions Page 40 13-280135 Rev. K PPrrooggrraamm UUppddaatteess This option updates the phone operating firmwar

Installation Options 13-280135 Rev. K Page 41 Press the Up Arrow or Down Arrow key to select AM or PM. Press the ENTER key when finished. LLAANN

Teo IP Phone 4101 Installation Instructions Page 42 13-280135 Rev. K DDeebbuuggggiinngg OOppttiioonnss Error log options are accessed from t

Installation Options 13-280135 Rev. K Page 43 CClleeaarriinngg tthhee EErrrroorr LLoogg At the prompt, select YES to remove all entries from

Teo IP Phone 4101 Installation Instructions Page 44 13-280135 Rev. K Press the ENTER key. “PIN SET” will be displayed to confirm the new PIN. Recor

Installation Options 13-280135 Rev. K Page 45 SSeeccuurriittyy OOppttiioonnss The security options allow you to control ARP monitoring, SR

Teo IP Phone 4101 Installation Instructions Page 46 13-280135 Rev. K MMLLPPPP DDiiaall PPllaann Enables MLPP dialing and identifies the MLPP netw

13-280135 Rev. K Page 47 The following test and diagnostic options are available from the Administration Options menu: • Local Inspect • Test Func

Teo IP Phone 4101 Installation Instructions Page 48 13-280135 Rev. K LLooccaall IInnssppeecctt Local Inspect allows you to identify the spee

Administration Options 13-280135 Rev. K Page 49 VVeerrssiioonn Use this option to view the telephone’s hardware version, application softwa

13-280135 Rev. K Page 5 For operation instructions and user setup options, please refer to the 4101 User Guide, doc. #14-280205. GGeenneerraall FF

Teo IP Phone 4101 Installation Instructions Page 50 13-280135 Rev. K TTeesstt Select this option to test the LCD display or keys. From the

Administration Options 13-280135 Rev. K Page 51 LLCCDD DDiissppllaayy Select DISPLAY. All pixels (picture elements, or dots) on the display shou

Teo IP Phone 4101 Installation Instructions Page 52 13-280135 Rev. K DDiiaaggnnoossttiicc DDiissppllaayyss From the Administration Options m

Administration Options 13-280135 Rev. K Page 53 The display will show the result of the ping test. Select PING to repeat the ping test to the sa

Teo IP Phone 4101 Installation Instructions Page 54 13-280135 Rev. K RReessttaarrttiinngg tthhee PPhhoonnee Select Restart to reset the pho

13-280135 Rev. K Page 55 4101 telephones have built-in diagnostic and testing capabilities to quickly isolate problems affecting their operation. P

Teo IP Phone 4101 Installation Instructions Page 56 13-280135 Rev. K Problem Observed Remedial Action REGISTERING WITH SIP SERVER The primary

Troubleshooting 13-280135 Rev. K Page 57 DDiiaaggnnoossttiicc TTrroouubblleesshhoooottiinngg After the phone is fully initialized (idle di

Teo IP Phone 4101 Installation Instructions Page 58 13-280135 Rev. K Diagnostic Mode Information Provided PING option selected: The PING option p

13-280135 Rev. K Page 59 INSTALL (Installation Options – PIN Protected) NETWORK (Network Configuration) ...

Teo IP Phone 4101 Installation Instructions Page 6 13-280135 Rev. K CCoonnttrroollss aanndd IInnddiiccaattoorrss 1) Display – shows the c

Teo IP Phone 4101 Installation Instructions Page 60 13-280135 Rev. K IP CONFIG (DNS IP Address Configuration) DHCPv4 STATIC NAME (Local Domain Nam

Setup Menu Tree 13-280135 Rev. K Page 61 DHCPv4 STATIC VIEW EDIT PING ETHERNET MAC (Ethernet MAC Address) LAN PORT (Ethernet Port for PC) ...

Teo IP Phone 4101 Installation Instructions Page 62 13-280135 Rev. K QoS (Quality of Service Options) ...

Setup Menu Tree 13-280135 Rev. K Page 63 JITTER (Jitter Buffer Type and Settings) FIXED DELAY (Fixed Jitter Buffer Delay) DELAY =10mS to DELAY=9

Teo IP Phone 4101 Installation Instructions Page 64 13-280135 Rev. K ADMIN (Administration Options) INSPECT KEYS ...

Setup Menu Tree 13-280135 Rev. K Page 65 USER (User Options) Options in this menu are described in the IP Phone 4101 User Guide. CLOCK (Set Time

Teo IP Phone 4101 Installation Instructions Page 66 13-280135 Rev. K

13-280135 Rev. K Page 67 SSeerrvviiccee The Teo 4101 has no user-serviceable parts inside; repair must be done by Teo. Prior to equipment re

Teo IP Phone 4101 Installation Instructions Page 68 13-280135 Rev. K TTeeoo PPrroodduucctt WWaarrrraannttyy For a period of one year from d

13-280135 Rev. K Page 69 CCoonntteennttss ooff SShhiippppiinngg CCoonnttaaiinneerr Telephone + Stand Handset Modular handset coil-cord Ethernet

Introduction 13-280135 Rev. K Page 7 7) DIR Key – displays the Call Directory. 8) CONF Key – adds other parties to a conference call. 9) REDIAL

Teo IP Phone 4101 Installation Instructions Page 70 13-280135 Rev. K

13-280135 Rev. K Page 71 IImmppoorrttaanntt SSaaffeettyy IInnssttrruuccttiioonnss 1. Read the installation instructions before connecting the s

Teo IP Phone 4101 Installation Instructions Page 72 13-280135 Rev. K FFCCCC RReeqquuiirreemmeennttss The Teo 4101 is hearing-aid compatible

Teo IP Phone 4101 Installation Instructions Page 8 13-280135 Rev. K

13-280135 Rev. K Page 9 CCoonnnneeccttiinngg tthhee PPhhoonnee Connect the 4101 phone to power, LAN, WAN, and the handset or a headset as