Teo IP Phone 7810-TSG Installation User Manual

Software Version 05.04.1, Document #13-280138 Rev. H February 2014 Teo Technologies, Inc. 11609 49th Place West Mukilteo, WA 98275-4255 (800) 524-0

Teo IP Phone 7810 TSG Series Installation Instructions Page 10 13-280138 Rev. H

13-280138 Rev. H Page 11 DDeesskkttoopp IInnssttaallllaattiioonn The stand can be installed in two positions for desktop use. Select the po

Teo IP Phone 7810 TSG Series Installation Instructions Page 12 13-280138 Rev. H Low Desktop Position High Desktop Position

Installation 13-280138 Rev. H Page 13 HHaannddsseett RReettaaiinneerr CClliipp,, LLooww DDeesskkttoopp AApppplliiccaattiioonnss For low desk

Teo IP Phone 7810 TSG Series Installation Instructions Page 14 13-280138 Rev. H AAttttaacchhiinngg ttoo aa wwaallll mmoouunntt jjaacckk • Plu

Installation 13-280138 Rev. H Page 15 HHaannddsseett RReettaaiinneerr CClliipp,, WWaallll MMoouunntt oorr HHiigghh DDeesskkttoopp PPoossii

Teo IP Phone 7810 TSG Series Installation Instructions Page 16 13-280138 Rev. H LLiinnee aanndd PPoowweerr CCoonnnneeccttiioonnss Refer to

Installation 13-280138 Rev. H Page 17 NNeettwwoorrkk CCoonnnneeccttiioonn Connect the NETWORK jack on the phone to the LAN switch using a Catego

Teo IP Phone 7810 TSG Series Installation Instructions Page 18 13-280138 Rev. H LINE ID= ¤ DELETE CLEAR 123 LINE ID=

Installation 13-280138 Rev. H Page 19 .:+@_-/\,;*'"()<>~=?!$%& DELETE CLEAR ABC PPuunnccttuuaattiioonn aanndd SSppeeccii

Teo IP Phone 7810 TSG Series Installation Instructions Page 2 13-280138 Rev. H © 2014 Teo Technologies Inc. All rights reserved.

Teo IP Phone 7810 TSG Series Installation Instructions Page 20 13-280138 Rev. H Initializing... APP VERSION 05.04.16 LINE ID= DELETE CLEAR 123

Installation 13-280138 Rev. H Page 21 CHECKING DHCP DISABLE IP4 ADDR=000.000.000.000 EDIT IP4 ADDR=000.000.000.000 DELETE CLEAR PING4 SELECT UPD

Teo IP Phone 7810 TSG Series Installation Instructions Page 22 13-280138 Rev. H

13-280138 Rev. H Page 23 SETUP MENU INSTL ADMIN USER ENTER PIN:******** £BKSP CLEAR INSTALLATION OPTIONS ¤ IP SIP QoS KEYS

Teo IP Phone 7810 TSG Series Installation Instructions Page 24 13-280138 Rev. H RESTART NEEDED: PROCEED? YES NO RESTART WITH NEW VALUES? YES

Installation Options 13-280138 Rev. H Page 25 IP ADDRESSES ¤ PHONE SUBNET GATEWY DNS IP ADDRESSES £ UPDATE SNTP SYSLOG MAC PH

Teo IP Phone 7810 TSG Series Installation Instructions Page 26 13-280138 Rev. H UPDATE ADDR CONFG=STATIC DHCP4 STATIC IP ADD

Installation Options 13-280138 Rev. H Page 27 SNTP=206.080.111.006 EDIT OPTION PING4 CFG SNTP OPTIONS OFFSET DSTADJ CHG AUTO CONFIG? DHCP

Teo IP Phone 7810 TSG Series Installation Instructions Page 28 13-280138 Rev. H AUTO DAYLIGHT SAVING=ON ON OFF SNTP=206.080.111.006 EDIT OPTIO

Installation Options 13-280138 Rev. H Page 29 IP4 ADDR=216.122.043.243 EDIT PING4 PINGING IP4 ADDRESS... PRESS ANY KEY TO CANCEL PING4 FA

13-280138 Rev. H Page 3 Introduction ...

Teo IP Phone 7810 TSG Series Installation Instructions Page 30 13-280138 Rev. H SIP CONFIGURATION PHONE PROXY REGSTR MWI SIP PHONE CONFIGURATION D

Installation Options 13-280138 Rev. H Page 31 RTP PORT=16384 DELETE CLEAR 123 SIP PORT=5060 DELETE CLEAR 123 SIP PORT=5060 CHANG

Teo IP Phone 7810 TSG Series Installation Instructions Page 32 13-280138 Rev. H SIP PROXY CONFIGURATION ID PORT PROXY=192.168.72.111 DELETE CLEA

Installation Options 13-280138 Rev. H Page 33 SIP REGISTRATION ENABLE ID PORT SIP REG=ENABLED ENABLE DISABLE REG=192.168.72.111 DELETE CLEAR 12

Teo IP Phone 7810 TSG Series Installation Instructions Page 34 13-280138 Rev. H MSG-SUMMARY SUB=ON OFF MMWWII ((MMeessssaaggee SSuummmmaarryy E

Installation Options 13-280138 Rev. H Page 35 LAYER 2 802.1Q=ON OFF PHONE PC LAYER 3 DIFFSERV VOICE SIGNAL QUALITY of SERVICE L2 L3 QQuu

Teo IP Phone 7810 TSG Series Installation Instructions Page 36 13-280138 Rev. H SELECT A KEY 12=UNUSED ¤ LINE FA DSS SPDIAL

Installation Options 13-280138 Rev. H Page 37 LBL=LINE KEY DELETE CLEAR ABC 04=UNUSED ¤ LINE FA DSS SPDIAL LINE ID=1234 DEL

Teo IP Phone 7810 TSG Series Installation Instructions Page 38 13-280138 Rev. H NAME=Nick Robinson DELETE CLEAR abc 01-03: 4321 EDIT ADD REMOVE

Installation Options 13-280138 Rev. H Page 39 LINE KEY OPTIONS ¤ ADD REMOVE LABEL Select ENABLE to enable sharing, or DISABLE to disable sh

Teo IP Phone 7810 TSG Series Installation Instructions Page 4 13-280138 Rev. H

Teo IP Phone 7810 TSG Series Installation Instructions Page 40 13-280138 Rev. H 3=DIR CALL PICKUP USE DIALPAD KEYS DSS/BLF KEY OPTIONS ¤ I

Installation Options 13-280138 Rev. H Page 41 NUMBER=5553491000 DELETE CLEAR 123 PAUSE SPDIAL NUMBER LABEL DSS/BLF KEY OPTIONS ¤ TYPE DSS# LA

Teo IP Phone 7810 TSG Series Installation Instructions Page 42 13-280138 Rev. H NUMBER=5553491000¥1234# DELETE CLEAR 123 PAUSE SPDIAL=7891 NUMBER L

Installation Options 13-280138 Rev. H Page 43 06=UNUSED ¤ ACD UNUSED 06=SPDIAL ¤ LINE FA DSS SPDIAL 06=SPDIAL

Teo IP Phone 7810 TSG Series Installation Instructions Page 44 13-280138 Rev. H VOICE MAIL ACCESS NUMBER EDIT SWAP TYPE NUMBER=95551432 DEL

Installation Options 13-280138 Rev. H Page 45 VOICE MAIL TYPE=CUSTOM ¤ NEC3C APMAX CALLEG BROAD VOICE MAIL TYPE=CUSTOM ¤ TEO CISCO AVAYA ASTRS

Teo IP Phone 7810 TSG Series Installation Instructions Page 46 13-280138 Rev. H AVAYA ASTRSK Key # Function / Label Code Key # Function / Label

Installation Options 13-280138 Rev. H Page 47 CALLEG BROAD Key # Function / Label Code Key # Function / Label Code 1 PLAY / REPLAY 7 1 PLAY /

Teo IP Phone 7810 TSG Series Installation Instructions Page 48 13-280138 Rev. H SELECT ENTRY TO SWAP CANCEL SET NEW LOCATIO

Installation Options 13-280138 Rev. H Page 49 SPEAKER=MONITOR ONLY MON DISABLE CCoonnffiigguurriinngg CCaallll MMoonniittoorriinngg

13-280138 Rev. H Page 5 For operation instructions and user setup options, please refer to the IP Phone 7810 TSG Series User Guide, doc. #14-280211

Teo IP Phone 7810 TSG Series Installation Instructions Page 50 13-280138 Rev. H CALL TIMEOUT OPTIONS DIAL RING REORDER DIALING TIMEOUT SEC=10 DEL

Installation Options 13-280138 Rev. H Page 51 INSTALLATION PIN SET PIN SET ENTER PIN:********* £BKSP CLEAR VERIFY:************ £BKSP CLEA

Teo IP Phone 7810 TSG Series Installation Instructions Page 52 13-280138 Rev. H RESET ALL SETUP OPTIONS? YES NO ALL SETTINGS CLEARED PHONE WIL

Installation Options 13-280138 Rev. H Page 53 IP CONFIGURATION UPDATE¤ ADDR CONFG PRGRM ADDRESS CONFIG OPTIONS IPv4 IPv6 ADDRESS IPv4=DHCPv4 DH

Teo IP Phone 7810 TSG Series Installation Instructions Page 54 13-280138 Rev. H CONFG=TEO AUTO=OFF START PROTO UPDATE PROTOCOL=TEO ¤

Installation Options 13-280138 Rev. H Page 55 PC PORT=ENABLED ENABLE DISABLE SECURITY OPTIONS ARP SRTP TRANS MLPP ARP MONITORING=DISABLED ENA

Teo IP Phone 7810 TSG Series Installation Instructions Page 56 13-280138 Rev. H VIEW LOG ENTRIES ERROR CLEAR SIP TRANSPORT=UDP UDP T

13-280138 Rev. H Page 57 SETUP MENU INSTL ADMIN USER ADMINISTRATION OPTIONS ¤ INSPCT VERS TEST DIAG ADMINISTRATION OPTIONS £ RESTART

Teo IP Phone 7810 TSG Series Installation Instructions Page 58 13-280138 Rev. H 01=LINE 4018 Bessie THOMPSON 07=FEATURE ACTIVATOR CALL PARK 08=SPEED

Administration Options 13-280138 Rev. H Page 59 MODEL: 7810 TOP:293701B PCB:293602D APP VERSION:05.04.16 SERIAL#:00368065003 MODEL:8030X BUTTON E

Teo IP Phone 7810 TSG Series Installation Instructions Page 6 13-280138 Rev. H Features of all 7810 TSG Series models include: • TSG-6 Certified for

Teo IP Phone 7810 TSG Series Installation Instructions Page 60 13-280138 Rev. H TERMINAL TEST DISPLY KEYS 8030X DISPLAY/LED TEST LCD R

Administration Options 13-280138 Rev. H Page 61 KEY TEST PASSED PRESS ANY KEY TO EXIT PRESS EACH KEY ON 8030X PRESS OK TO EXIT 123456

Teo IP Phone 7810 TSG Series Installation Instructions Page 62 13-280138 Rev. H DIAGNOSTIC OPTIONS LINK PACKET PING PACKET STATISTICS ACTIVE

Administration Options 13-280138 Rev. H Page 63 SELECT DEVICE TO PING ¤ PHONE GATEWY TFTP PROXY SELECT DEVICE TO PING £ SNTP DHCP REGSTR OTHER

Teo IP Phone 7810 TSG Series Installation Instructions Page 64 13-280138 Rev. H

13-280138 Rev. H Page 65 7810 telephones have built-in diagnostic and testing capabilities to quickly isolate problems affecting their operation. P

Teo IP Phone 7810 TSG Series Installation Instructions Page 66 13-280138 Rev. H Problem Observed Remedial Action AUTH PSWD= DELETE CLEAR 123 The AU

Troubleshooting 13-280138 Rev. H Page 67 CCaallll CCoonnttrrooll TTrroouubblleesshhoooottiinngg After the phone is fully initialized (idl

Teo IP Phone 7810 TSG Series Installation Instructions Page 68 13-280138 Rev. H DDiiaaggnnoossttiicc TTrroouubblleesshhoooottiinngg After th

Troubleshooting 13-280138 Rev. H Page 69 Diagnostic Mode Information Provided or HISTORY option selected: Total number of packets delaye

Introduction 13-280138 Rev. H Page 7 CCoonnttrroollss aanndd IInnddiiccaattoorrss 1) Display – shows the multifunction key labels, call

Teo IP Phone 7810 TSG Series Installation Instructions Page 70 13-280138 Rev. H Diagnostic Mode Information Provided PING option selected: The PI

13-280138 Rev. H Page 71 INSTL (Installation Options – PIN Protected) IP (Internet Protocol Addresses) ...

Teo IP Phone 7810 TSG Series Installation Instructions Page 72 13-280138 Rev. H SYSLOG (Logging Server Address) EDIT OPTION NONE (Disable Syslog M

Setup Menu Tree 13-280138 Rev. H Page 73 KEYS LINE (Line Appearance Key) ...

Teo IP Phone 7810 TSG Series Installation Instructions Page 74 13-280138 Rev. H ACD (Automatic Call Distribution) ...

Setup Menu Tree 13-280138 Rev. H Page 75 UPDATE (Configuration and Program Updates) ADDR (Phone IP Address Configuration) ...

Teo IP Phone 7810 TSG Series Installation Instructions Page 76 13-280138 Rev. H ADMIN (Administration Options) INSPCT (Local Inspect) ...

Setup Menu Tree 13-280138 Rev. H Page 77 USER (User Options) Options in this menu are described in the IP Phone 7810 User GuideCLOCK (Set Time a

Teo IP Phone 7810 TSG Series Installation Instructions Page 78 13-280138 Rev. H RING (Personal Ringing) TONE (Ringing Tone) ALL (All Keys use the

13-280138 Rev. H Page 79 SSeerrvviiccee The Teo 7810 has no user-serviceable parts inside; repair must be done by Teo. Prior to equipment re

Teo IP Phone 7810 TSG Series Installation Instructions Page 8 13-280138 Rev. H DSS/BLF Key Indicator Monitored Station State OFF Available (On-Hoo

Teo IP Phone 7810 TSG Series Installation Instructions Page 80 13-280138 Rev. H TTeeoo PPrroodduucctt WWaarrrraannttyy For a period of one

13-280138 Rev. H Page 81 CCoonntteennttss ooff SShhiippppiinngg CCoonnttaaiinneerr Telephone + Stand Handset 7' Category 5 Ethernet cable

Teo IP Phone 7810 TSG Series Installation Instructions Page 82 13-280138 Rev. H

13-280138 Rev. H Page 83 IImmppoorrttaanntt SSaaffeettyy IInnssttrruuccttiioonnss 1. Read the installation instructions before connecting the s

Teo IP Phone 7810 TSG Series Installation Instructions Page 84 13-280138 Rev. H FFCCCC RReeqquuiirreemmeennttss The Teo 7810 is hearing-aid

Introduction 13-280138 Rev. H Page 9 19) VMAIL (Voice Mail) Key – accesses network voice mail services. 20) HEADSET Key – activates the headset.